Last updated: November 2025

1) Who we are (Data Controller)

NewProperties.Space is operated by Spaces & Places Exclusive Property S.L. (the “Company”), CIF B67663849, based at Avenida Aragón 8, planta 1, puerta G y F, 46021 Valencia, Spain.
Contact for privacy matters: hello@newproperties.space
Additional contact: info@spacesplaces.es
Commercial Registry: Registro Mercantil de Valencia: T 11068, L 8346, F 64, H 200959, I 1.

For the purposes of EU GDPR (Regulation 2016/679) and Spanish Organic Law 3/2018 (LOPDGDD), we act as the Data Controller for personal data collected through this website.

2) Scope of this Policy

This Policy explains how we collect, use, store, disclose and protect personal data obtained via:

• Enquiry / contact forms on the website.
• Analytics and other cookies placed on your device.
• WhatsApp chat widgets or links used to contact our team.

This Policy does not cover third-party websites you may access via links from our site. Please review their privacy notices separately.

3) What data we collect

a) Data you provide directly

• Identification and contact details (e.g., name, email, phone).
• Property-related preferences (budget, location, number of bedrooms, timeframe).
• Message content in enquiry forms or WhatsApp chats.

b) Data collected automatically (cookies & similar tech)

• Technical identifiers (IP address, device information, browser type, OS).
• Usage data (pages viewed, time on page, referring/exit pages).
• Aggregate analytics (via tools such as Google Analytics or similar).

c) Data from messaging integrations

• If you contact us via WhatsApp, certain profile/account metadata is processed by WhatsApp Ireland/Meta Platforms as an independent/ joint controller for that service. See WhatsApp’s privacy policy for details.

4) Purposes and lawful bases

We process your data for the following purposes under these GDPR bases:

Purpose	Lawful Basis
Responding to enquiries; sending requested information or arranging viewings	Contract (pre-contractual steps) & Legitimate Interests (to operate our agency)
Maintaining client records, follow-up communications about your enquiry	Legitimate Interests
Analytics to improve site performance and user experience	Consent (non-essential cookies) & Legitimate Interests (aggregated, minimal data)
Compliance with legal obligations (e.g., tax, accounting, anti-fraud)	Legal Obligation
Optional marketing updates about relevant new-build developments	Consent (you may withdraw at any time)

You may withdraw consent at any time where processing relies on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

5) How we use your data

• To answer your enquiry, provide brochures, arrange calls/viewings, and liaise about specific developments.
• To assess demand and improve our services and content.
• To comply with law and enforce our terms.
• If you opt-in, to send carefully selected updates about relevant new-build properties (you can unsubscribe at any time).

6) Sharing your data

We may share personal data only when necessary and proportionate:

• Developers/promoters or their authorised sales teams: solely when your enquiry concerns a specific development and sharing is necessary to provide you with the requested information or viewing (pre-contractual steps).
• Service providers (processors): hosting, CRM, email delivery, analytics, IT/security—under written contracts and subject to confidentiality and GDPR obligations.
• Legal/administrative authorities: where required by law or to protect our rights.

We do not sell your personal data.

7) International transfers

Some providers (e.g., WhatsApp/Meta, certain analytics or cloud vendors) may process data outside the EEA/UK. In such cases we rely on:

• Adequacy decisions where available; and/or
• Standard Contractual Clauses (SCCs) and additional safeguards.

You may request information on the specific transfer mechanism used for your data via info@newproperties.space.

8) Data retention

We retain personal data only for as long as needed for the purposes stated:

• Enquiry records: generally up to 24 months from last meaningful contact, unless a longer period is required (e.g., ongoing client relationship) or permitted by law.
• Marketing lists: until you unsubscribe or request deletion.
• Analytics data: as configured by the analytics provider (typically 14–26 months), or as aggregated/anonymised.
• Legal/accounting records: as required by applicable law (commonly 4–6 years in Spain).

We will securely delete or anonymise data once retention ends.

9) Your rights

Subject to conditions in law, you have the right to:

• Access your personal data and obtain a copy.
• Rectify inaccurate or incomplete data.
• Erase your data (“right to be forgotten”).
• Restrict processing.
• Object to processing based on legitimate interests or direct marketing.
• Data portability (where processing is by automated means and based on consent or contract).
• Withdraw consent at any time (where processing relies on consent).

To exercise your rights, contact info@newproperties.space. We may request proof of identity to protect your data.

You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD) (www.aepd.es) or your local supervisory authority.

10) Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction, including encryption in transit (HTTPS), access controls, and least-privilege practices. However, no method of transmission over the internet is 100% secure.

11) Cookies

We use essential cookies (strictly necessary for the site to function) and, with your consent, non-essential cookies (analytics, performance).

• On your first visit, a cookie banner will request your preferences.
• You can accept, reject, or customise non-essential cookies at any time through our Cookie Settings tool.
• Full details appear in our Cookie Policy (link: add your cookie policy URL).

12) Communications & marketing

We may send you transactional emails related to your enquiry.
We will only send marketing communications (e.g., updates on new-build developments) where you have opted in or where permitted by law. You can unsubscribe at any time via the link provided or by emailing hello@newproperties.space with subject “UNSUBSCRIBE”.

13) WhatsApp and social messaging

If you contact us via WhatsApp, your data will be processed by WhatsApp/Meta under their own terms and privacy policy (they may act as an independent or joint controller). We recommend reviewing the WhatsApp Privacy Policy. We will also process your messages to respond to your enquiry and maintain records as described above.

14) Children

Our services are intended for individuals 18 years and older. We do not knowingly collect personal data from minors. If you believe a minor has provided data, please contact us and we will take appropriate steps to delete it.

15) Changes to this Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised “Last updated” date. Significant changes may be notified via the website or by email where appropriate. Your continued use of the website signifies acceptance of the updated Policy.

16) How to contact us

For any privacy-related queries, requests, or complaints, please contact:
Email:info@newproperties.space